Service Module

This module allows you to manage all after-sales interventions, via contracts or directly.

On the one hand, keep a complete record of service contracts and ensure their follow-up and invoicing. On the other hand, create, plan and manage your service interventions via mobile terminals.

Management of service interventions

Manual or automatic creation of an intervention
Management of intervention locations
Breakdown of interventions into several tasks that can be invoiced in several instalments if the intervention could not be carried out in one go
Automated invoicing from the intervention on one or more customers
Global invoicing of interventions and rentals
Link to an integrated planning tool.
Link to mobile terminals
Document management (photo link, electronic customer signature, remarks, etc.)

Link to our site mobile app : Hit-Mobile

To find out about the features of the mobile application for service interventions, please click on the button below

Functions

Service contracts

Creation of contracts linked or not to devices
Global invoicing for service contracts
Management of the various service contracts, definition of a periodicity and automatic generation of service interventions
Consultation of the history of interventions via the contract